Diploma 

Computers are an integral part of day-to-day operations in businesses and schools, as well as in the home. Because of the widespread use of computers, there is a strong demand for computer support specialists who can troubleshoot problems and provide technical support. According to the U.S. Department of Labor, employment for computer support specialists is expected to increase faster than average through 2014.*

 Program Objectives 

The objective of the Computer Business Systems Diploma program is to provide you with technical skills that can enable you to work at an office, a call center, a help desk, or a comparable business setting. The program offers a choice of day and evening classes. Some of the coursework covers:
  • Administration
  • Keyboarding
  • Client operating systems
  • Help desk support
  • Customer service
  • Computer use including software, basic computer hardware, applications, and office procedures

In order to make you a more marketable job candidate, instruction in Internet fundamentals and PC troubleshooting skills is also presented.

 Career Opportunities 

When you receive your Computer Business Systems Diploma, you can seek entry-level positions such as call center associate, help desk support specialist, administrative assistant, customer service representative, finance clerk, and general office supervisor.

  

 

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* Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2006-2007 Edition.